Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

Qualifications:

• Bachelor’s degree in communications, journalism, marketing, English or related field.

• 2 years of professional experience in communications, content development or marketing (nonprofit/health care industry experience preferred).

• Exceptional writing and editing skills; AP style proficiency preferred.

• Strong organizational skills with ability to juggle multiple projects and moving deadlines.

• Familiarity with Adobe Creative Suite, Canva or similar tools helpful.

• Photography/videography skills a plus.

• A portfolio of work will be requested as part of the interview process.

This Opportunity:

Under the supervision of the Director of Communications and Public Relations, the Content Marketing Specialist is responsible for producing clear, compelling and mission-driven content that builds awareness, educates audiences and supports fundraising and community engagement. This role translates complex health care and nonprofit topics into accessible language, with a focus on storytelling that highlights the organization’s impact to both external and internal audiences. The Specialist works closely with program staff, philanthropy team members and organization leadership to ensure consistent brand voice across all channels.

What You'll Do:

Key Responsibilities:

• Write, edit, and proofread news stories, patient and staff profiles, newsletters, annual reports, donor appeals, fact sheets, brochures, press releases, blog posts and web copy.

• Research, vet and craft patient, family, staff and donor stories that highlight organizational impact.

• Produce internal communication pieces such as staff newsletters and intranet posts.

• Maintain a rolling editorial/content calendar aligned with organizational priorities, marketing priorities, events and fundraising campaigns.

• Manage department organization of content and collateral, including photography library, story archives, etc.

• Partner with designers, digital staff and external vendors to adapt content for multipurpose use across all channels including social, web, print and video.

• Coordinate with philanthropy to develop donor-facing materials, appeals, reports and other impactful content.

• Ensure all communications follow brand guidelines and AP style standards.

• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.

• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.

• Demonstrate knowledge of emergency procedures and assist in crisis situations.

• Complete all other relevant responsibilities as assigned by the supervisor.

• Travel and driving may be required.

Performance Measures:

• Consistent delivery of high-quality, on-brand content with little need for edits and revision.

• Positive feedback following collaboration with internal and external stakeholders and organization leadership.

• Contribution to increases in brand awareness, marketing return on investment, donor engagement, media visibility or community awareness/engagement.

• Ability to manage multiple deadlines effectively and to move quickly and precisely on projects with minimal direction.

Education We're Looking For:

Bachelors: Communications (Required), Bachelors: English (Required), Bachelors: Journalism (Required), Bachelors: Marketing (Required)

Certifications We're Looking For:

Drivers License (Valid) - USA

Experience We're Looking For:

Professional experience in communications, content development or marketing | 2 Years | Required

Schedule:

Monday-Friday (8:00am-5:00pm)

Target Weekly Hours:

40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. 

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.