Identify and resolve issues within sales operations. Recommend best practices to enhance efficiency. Lead functional projects to improve sales support. Partner with departments to analyze business trends. Mentor analysts and senior analysts. Lead the end-to-end development of Request for Proposal (RFP) responses, ensuring alignment with customer requirements, brand tone, and strategic priorities. Collaborate closely with cross-functional stakeholders including Sales, Legal, Product, and Marketing to gather inputs and validate content. Manage multiple high-priority projects simultaneously, often under tight deadlines and evolving requirements. 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. 8-10 years of experience in proposal development, content strategy, or related roles in enterprise sales environments. Demonstrated excellence in business writing, particularly in high-stakes, client-facing content. Mastery of RFP response tools (Loopio experience strongly preferred); proficiency with ChatGPT, Claude, Perplexity, and other LLMs or AI-based tools Experience in Fintech, SaaS, or other technology-driven industries is highly desirable. Strong organizational skills and attention to detail, with a track record of meeting tight deadlines. Proven ability to work independently and manage ambiguity.