Senior Content Strategist

The Company:

AudienceView is an organization of people who are passionate about the business of Live Events. We create industry-leading software solutions that fuel attendee engagement, ticket sales and advertising solutions for thousands of sports, music and theatre venues in 16 countries around the world. AudienceView employees share a vision to help entertainment organizations deliver exceptional experiences for people who love live events. We achieve this through innovative technology, popular media brands, effective distribution strategies and a dedicated team of experts that help create customer success every single day.

Why We’d Want to Work with You:

We're looking for a strategic storyteller who can craft compelling narratives and bring them to life across every customer touchpoint. You'll be equal parts strategist and creator—developing our overarching content vision while rolling up your sleeves to write, design presentations, and produce content that resonates. This role is the connective tissue between our products, our customers, and the market, ensuring we tell one cohesive story that differentiates our brand and drives business results.

Reports to: VP of Marketing

What You'll Do:

Narrative Development & Strategic Storytelling

· Develop and own our overarching brand narrative and content strategy across all channels

· Stay deeply connected to our customers and industry by listening to sales calls, joining customer conversations, and attending industry events to source stories and insights

· Research and understand market trends, competitive positioning, and emerging themes to ensure our narrative evolves with the market

· Create the "through line" that connects our product portfolio into one cohesive story

· Partner with Product Marketing to weave product messaging into our website and key digital assets

· Drive consistency in messaging across Demand Gen, Product Marketing, Customer Marketing, Sales, and Events

Content Creation & Execution

· Partner closely with Demand Gen, ABM, Sales, Events, and Customer Marketing teams to ensure content serves their specific needs while maintaining narrative consistency

· Create high-impact content across formats: thought leadership articles, industry presentations, case studies, website copy, campaign messaging, and sales enablement materials

· Surface stories and themes from customer conversations and the field, then support other teams to amplify them across marketing channels

· Leverage AI tools to augment ideation, refine concepts, and scale content production

· Lead Content Specialist and Designer to execute on production and distribution while staying hands-on with high-priority content

What You'll Bring:

· 7+ years in marketing with a focus on content strategy, brand narrative, or storytelling

· Exceptional writing ability across formats—you can write for executives, technical buyers, and end users

· Player-coach mentality: strategic thinker who loves getting hands-on with content creation

· Comfortable being the voice of the customer—willing to do research, listen to calls, and talk to customers

· Proficiency with AI tools to accelerate content development

· Strong cross-functional collaboration skills—you know how to influence without authority

· Background in the live events or arts preferred but not required

Why Work at AudienceView:

• We’re a global leader in live events technology. As the essential partner to get live events discovered, attended, and remembered, we help our clients sell more tickets every single day.
• We’re passionate about live entertainment. AudienceView believes in the power of live events and its purpose is to ignite that passion in people around the world.
• We have amazing clients. Our exciting roster of clients includes sports, live music, and performing arts organizations
• Our employees love us. We offer excellent benefits, competitive salaries, flexible hours, remote work opportunities, and more!
• We're a remote-first company. Our remote culture allows our employees to have the flexibility to work anywhere in the country they are residing (Canada, the USA, UK, and Chile).
• Diversity and inclusion are paramount to building our culture. The data is abundantly clear that diverse teams are more successful because they offer different perspectives, increased innovation, faster problem-solving, and higher employee engagement among other benefits.
• Flexible work schedule: AudienceView empowers permanent employees to take off alternating Fridays by condensing their two-week schedule into 9 days. Flexible, uncapped vacation and sick policy. Employees need time away from work to recharge.

At AudienceView, diversity and inclusion are core values. We believe that a wide range of perspectives and experiences strengthens our team, benefits our clients, and enriches our workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply. Accommodations are available throughout the recruitment process upon request.

Important Hiring Notice:

AudienceView only extends job offers after direct conversations with both the hiring manager and HR via Microsoft Teams. We do not make offers via text or without a formal interview. If you receive a suspicious message, please disregard it.

This position is for an existing vacancy on our team, and we’re excited to find the right person to join us. We value clear communication, so if you interview with us, you’ll hear back about our decision within 45 days of your final interview. For compliance and transparency, we securely keep job postings and application details for up to three years after the posting closes.