Sr. Associate Digital Content Producer

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About the Role

The Sr. Associate Digital Content Producer supports the execution of digital content across TotalWine.com and the mobile app. This role plays a key part in ensuring timely, accurate, and brand-aligned content deployment in support of store openings, promotions and new feature rollouts. As a foundational member of the Digital Operations team, you will collaborate with cross-functional partners in Digital Merchandising, Marketing, Store Operations, Product and UX to deliver seamless and engaging customer experiences.

You will

• Build and publish digital content across web and app platforms using enterprise CMS tools, ensuring accuracy and consistency.
• Support the execution of content for monthly releases, seasonal campaigns, store openings, and promotions.
• Track and manage content deliverables, ensuring deadlines are met and issues are escalated as needed.
• Assist in the implementation of personalization and localization strategies across markets and customer segments.
• Contribute to testing and troubleshooting efforts to ensure a seamless digital experience for customers.
• Demonstrate a proactive, detail-oriented approach in a fast-paced, collaborative environment.

You will come with

• Bachelor’s degree and 2+ years of relevant experience, preferably in eCommerce or an omni-channel environment.
• Familiarity with CMS platforms and content publishing workflows.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Effective communication skills and a collaborative mindset.
• Eagerness to learn new technologies and contribute to process improvements.
• Basic understanding of HTML, WCAG ADA compliance, and SEO best practices is a plus.

We offer

• Paid Time Off (PTO) 
• Generous store discounts 
• Health care plans (medical, prescription, dental, vision) 
• 401(k), HSA, FSA, Pre-tax commuter benefits 
• Disability & life insurance coverage 
• Paid parental leave 
• Pet insurance 
• Critical illness and accident insurance 
• Discounted home and auto insurance 
• College tuition assistance 
• Career development & product training 
• Consumer classes 
• & More! 

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at https://careers.totalwine.com/!

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. 

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

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