Develop and implement content design strategies for multiple components of a product or a series of small products ensure alignment with business requirements and user experience goalsFacilitate end to end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usableUse content models and taxonomies to design structure and organize digital content to effectively guide customers through the experience and simplify complex technical conceptsCollaborate with cross product teams to develop consistent voice and narrative structures across products and servicesChampion inclusive language for a diverse audience ensure seamless positive interactions throughout the customer journeyManage stakeholder expectations and ensure alignment between cross functional teams