Digital Content Editor

Company Overview

With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.    

With grant funds from the Centers for Disease Control and Prevention (CDC), DOHMH is undertaking a new initiative that will meet critical infrastructure needs and make possible strategic investments that will have lasting effects on public health. Investments and improvements through this initiative will help modernize DOHMH’s foundational capabilities and data infrastructure, enabling it to partner in complex health and health care environments and, in turn, support better public health outcomes, including COVID-19. This initiative supports larger efforts to rebalance investments in public health and more equitably serve communities and populations.

The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will work be supervised by DOHMH.  This is a grant-funded position ending in November 2027. 

The Bureau of Communications housed within the Office of External Affairs serves as the agency’s in-house publisher, marketer of trendsetting, culturally responsive campaigns and initiatives, maintains the agency’s website, and oversees new and social media outreach and efforts. Within Communications, the Digital Communications group is responsible for maintaining the Health Department as one of the leading providers of health information on the web and via social media.

Job Description

DOHMH has an opening for a Digital Content Editor. Reporting to the Senior Digital Content Editor, the Digital Content Editor will help build and maintain the agency’s website by writing, editing, and producing web content.

Duties:

• Write, edit and proofread web copy for nyc.gov/health, often updating high-reading level jargon into clear, concise prose using plain language principles
• Implement website accessibility best practices and test applications for compliance with established accessibility standards, including remediating content to adhere to newly enacted federal accessibility laws
• Assist with ongoing remediation efforts and content architecture changes aligned with replatforming nyc.gov
• Craft content in conjunction with health alerts, emerging public health news, and marketing campaigns
• Work directly with subject matter experts to improve and maintain their web content
• Develop and maintain emergency information materials that can be deployed rapidly during emergency response activations
• Oversee website maintenance: fix broken links, remove outdated content, implement page redirects, ensure accessibility compliance
• Assist with special projects as assigned, including reviewing and editing web-based applications and other website maintenance tasks 

Qualifications: 

• Master’s degree in communications, journalism, public health, or a related field or a bachelor’s degree and one year of full-time satisfactory experience in public relations, journalism, advertising, or public health
• Experience writing and editing for different audiences
• Familiarity with HTML and website content management 

Additional Desired Qualities:

• Excellent communication skills, including writing and editing academic writing for plain language
• Experience following AP style and plain language guidelines
• Experience with stakeholder engagement and project management
• Strong analytical skills and ability to manage and report complex information
• Passion and commitment to public health communications and public service
• Fluency in Microsoft Word, Excel, Outlook, and PowerPoint

Benefits:

• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403 (b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.

Additional Information: 

• This is a temporary grant-funded position ending in November 2027.
• This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date. 
• Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties. 
• This individual will be expected to work non-business hours during emergencies.

At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.  

We look forward to learning more about you!  

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.