DMV Digital Content Coordinator

This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.  

Pending OSHR Approval

The DMV Digital Content Coordinator will be responsible for executing an innovative, integrated social media and web content strategy that successfully educates, informs and engages citizens and stakeholders about DMV services. This individual will be responsible for both long-term strategies and day-to-day implementation across a variety of NCDOT- and NCDMV-owned digital channels. The DMV Digital Content Coordinator will be responsible for identifying trends in social conversation and opportunities for deeper audience engagement and community building, and for measuring impact and success to expand NCDOT and NCDMV’s social media profile and ensure ongoing strategic optimization. This person will also have responsibility for maintaining fresh, accurate content on the DMV website. 
  
 This employee reports directly to the DMV Communications Manager and interacts directly with the DMV Commissioner, deputy commissioners, and other senior DMV management, as well as the Transportation Secretary, N.C. Board of Transportation, deputy secretaries and the Governor's Office. 
  
 It is crucial that this employee understands and supports the goals and commitments of the NCDOT and NCDMV so these can be effectively communicated internally and externally through available mediums. The employee must have a strong working knowledge of the department's operations and an ability to synthesize complex information so it can be understood by a variety of audiences. This position also requires the ability to balance multiple responsibilities under a tight deadline and to maintain professional working relationships with individuals both within and outside the department.

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Experience designing and implementing successful social media campaigns
• Experience with web content management systems
• Knowledge of federal and state laws, regulations and standards for management and disclosure of public information
• Demonstrated ability to edit and analyze informational materials produced by others
• Knowledge of project management principles, practices, techniques and tools

Additional Expectations:

This position is from 8 a.m. to 5 p.m., Monday - Friday. However, the duties of this employee may require extra hours during the week and weekend. Hours will vary with workload and emergency situations.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree in communications, public relations, public affairs, media journalism, English, or a related field from an appropriately accredited institution and two years of experience in communications, public relations, or publicity work; or an equivalent combination of education and experience.

Brianna Couture 919-707-2684

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. 

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application.  If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.